New Extension in Our Portfolio: Multi-Warehouse Management

November 27th, 2014 No comments

The larger business you have, the more sophisticated ecommerce solution you need to manage multiple commercial operations and correspond to various market conditions.

Those merchants who deliver products from multiple locations are not able to find any appropriate and sufficient management system in Magento by default.

The Multi-Warehouse Management Magento extensionMain Functionality

The Multi-Warehouse Management extension from our partners fills this gap and provides Magento merchants with the required functionality. The module introduces a new entity – Magento warehouses, and allows you to arrange shipments of orders containing products, which originate from different locations.

This functionality is advantageous for both, customers and merchants. The extension differentiates shipping costs of multiple warehouses and charges them separately depending on the location, instead of using an average rate. This results in lower shipping costs for customers and higher competitiveness for merchants.

Note: 44% of customers abandon their carts due to unexpectedly high shipping costs. Source: North American Technographics.

The module automatically splits order items into several compositions owned by particular warehouses and, thus, saves much time and eliminates human mistakes during the shipping. Customers don’t know the locations their items come from, but simply check out, as it should normally be.

Configuration

The configuration of the extension is provided as an additional shipping method in the Configuration panel. The Warehouse Shipping section allows Magento admins to enable the extension, provide its title and determine the handling fee calculation method.

Note: You should disable all previously used shipping methods before the extension configuration.

The initial configuration requires at least one created warehouse to be added to the Default Warehouse field. Otherwise, the “Select Default Warehouse” option from the drop-down list can be selected.

The “Shipping Methods for Warehouse” configuration option allows Magento admins to select all Magento shipping methods they actually use.

The “Ship to applicable countries” option should be set to “All Countries”, what disables the “Ship to Specific countries option.

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    Magento Extensions Quality: Providers, Codes, Community

    November 25th, 2014 No comments

    The code quality of Magento extensions is a subject of multiple discussions and starting point for several useful initiatives. Both, Magento merchants and solution providers need high-quality and reliable third-party extensions for their stores and projects.

    Magento Extensions Code Evaluation

    And if professionals have already found safe and beneficial selection standards, merchants can still be confused, when they purchase one or another third-party Magento extension. So, we’ll try to find out some necessary criteria of that choice for store owners and Magento admins.

    Magento Extensions Selection

    There is no need to remind you that not all Magento extensions provide sufficient quality and their price is not the ultimate cost of their installation. They may carry so called “hidden” expenses associated with security vulnerabilities or platform breaks as a result of the module’s functioning. These hidden expenses may exceed the cost of the extension many times and take much effort to fix them. So, we need a reliable basis, we could use, during our selection of a third-party Magento extension.

    Magento Partner Program totals 74 technology partners. Source: Magento

    Reliability of the Extension Provider
    The reliability of an extension provider is the matter of multiple factors, including its business reputation, maturity of business, developer’s rating among other companies, the number of customers and products, confirmed expertise of the staff, etc. Choosing the best provider you eliminate the majority of potential issues related to the code and functionality.

    Extension’s Support
    Most vendors provide technical support of their products, but the quality and effectiveness of it may differ. However, it is a very significant aspect of the post-purchase customer service able to handle multiple technical issues.

    Extension’s Reviews
    Despite the value of online reviews is compromised significantly today, they still remain one of very important quality indicators and worth your close attention.

    Refund Availability and Terms
    The last strong-hold of your calmness and safety of finances are refunds. The longer is the refund availability period, the more chances you have to test the module properly and make sure that this product is the one you need.

    General Code Evaluation

    Simple and Effective Codes
    The adjective “simple” is, perhaps, even more important for the code quality, as it describes a clear code and obvious business logic easily perceived by other developers. Meanwhile, effective codes provide extension’s functionality in the best possible manner balancing between the simplicity and full-value performance.

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      Meet Magento Poland 2014: Hospitable Warsaw Invites Guests

      November 20th, 2014 No comments

      This year has been very eventful for Magento and brought us many new contacts, networking meetings, and valuable discussions within multiple dedicated events. Several local communities started their own conferences and presented their countries to the entire ecosystem in a passionate and ardent manner.

      Meet Magento Poland 2014

      Bit by bit the current year comes to the end and the train of Magento events is gradually hiding around the corner. But this late autumn we still have an opportunity to visit some more countries before the Christmas holidays and today we direct our feet to Warsaw, Poland.

      Poland

      Poland, officially the Republic of Poland, is a country in the center of Europe, bordered by Germany to the west, the Check Republic and Slovakia to the south, Ukraine and Belarus to the east, and Russia and Lithuania to the north. Poland has an access to the Baltic Sea with the length of the coast line about 440 km.

      Poland is the birthplace of multiple famous people: Nikolai Kopernik, Frederic Chopin, Maria Sklodowska-Curie, Pope John Paul II (Karol Wojtyla), Adam Mickiewicz, and many-many others. Polish cities and towns are famous for their unique architecture, which absorbed and retained all European styles. Warsaw, Krakow, Gdansk, Malbork, and Torun are only several famous cities of Poland widely known for their castles, buildings, and monuments among tourists worldwide.

      Quick Facts about Poland

      • Capital: Warsaw;
      • Time Zone: CET (UTC +1);
      • Population: 38,483,957 (2014);
      • Largest cities: Warsaw (1,702,139), Lodz (768,755), Krakow (755,050), Wroclaw (634,893), Poznan (570,352);
      • Currency: Zloty (PLN);
      • Official Language: Polish;
      • Main Religion: Roman Catholicism – 88.4%.

      Poland Sights

      Warsaw

      Warsaw is the capital of Poland and its biggest city. Located on the Vistula River, Warsaw is the 9-th most populous European capital city. The estimated population of the Warsaw Metropolitan Area is about 2.7 million people. The first historical mention of Warsaw dates back to the 1313 year, and today it is one of the most famous international tourist destinations and significant economic centers.

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        New Extension from aheadWorks – Store Credit and Refund

        November 18th, 2014 No comments

        We are used to the consideration that refunds are equal to the loss of customers, but could you imagine the situation, when refunds start new purchases? It’s really possible with the new Store Credit and Refund extension.

        Refund reasons can be numerous, and customers will not necessarily put a curse on you, as soon as they ask for refunds. Often they perceive the situation impartially and are ready to continue purchasing from you, but not earlier you return them their money, of course. Here lies the biggest chance for their retention and engagement, if you are able to provide them with a store credit instead of actual money returns.

        The store credit functionality allows you to transfer money to customers without delays and in the full amount. They do not need to wait for the transaction processing or pay any transactional fees. As soon as the store credit amount is enrolled to their accounts, they can instantly continue their shopping process.

        The store credit here performs two main tasks: retains customers and increases their loyalty to your brand; and this practice is widely used by online and offline vendors.

        The Store Credit and Refund extension for Magento

        The Store Credit and Refund extension by aheadWorks enables you to start Store Credit programs easily and provides you some useful features for streamlined handling of the entire procedure.

        Main Functionality

        The main functionality of the Store Credit and Refund extension allows store owners to provide customers with credits, which can be spent to pay any order items, including products, shipping, taxes, etc. Along with other purposes, store credits are able to become a full-value replacement of online refunds. This functionality option lets customers get their money back and continue shopping immediately, while merchants retain clients and get new sales.

        Features for Customers

        Spend Credit on Products, Taxes, or Shipping Fees (or Everything You Want)
        Using a credit customers are able to pay whatever they want, including taxes and shipping fees. The process is simple and requires from customers just to check the box within the Payment Information section at the checkout. If the store credit exceeds the total value of the order, customers can pay using it alone; otherwise they should specify an additional method for the remaining amount.

        Detailed Store Credit Information in the Frontend
        The module provides customers with a detailed history of their store credit balance in the My Account area. Customers are able to quickly check the balance or track the entire list of store credit transactions accompanied by dates, comments, and action statuses.

        My Account Area

        My Account Area

        They can also subscribe to balance update notifications by email.

        Gift Card / Certificate Integration
        The Store Credit and Refund and Gift Card/Certificate extensions integration introduces even more opportunities to customers, as they can convert their gift cards into the store credit and keep their funds in one place or spend them easily.

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          RMA: Finely Adjusted and Efficient Merchandise Return Process

          November 14th, 2014 No comments

          Merchandise returns are an inalienable detail of any online sales process. Despite all merchants strive to reduce returns they still cannot eliminate them completely.

          The RMA extension for Magento

          Moreover, the average merchandise return rate is considerable nowadays and may take up to 20-30% in overall sales (Source: InternetRetailer.com), especially for apparel and other soft goods. The average return rate of U.S. retail stores is about 10%, according to the Annual Return Survey by The Retail Equation.

          Note: Return frauds and abuses are 6.1% of total returns. Source: Annual Return Survey by The Retail Equation.

          So, any RMA process requires proper organization and the RMA extension is the right choice for this purpose. It allows you to arrange and mange returns easily, increase customers’ satisfaction, avoid unnecessary losses, and protect yourself from frauds.

          Features for Customers

          Intuitive Frontend Interface
          The frontend interface of the extension is simple and intuitive and allows customers to submit their RMA requests in just several clicks. They just need to select the required order and item they want to return, specify the package status and request type, and choose the reason of the request.

          RMA Frontend Interface

          RMA Frontend Interface

          The “Additional Information” field provides customers an opportunity to describe their particular situation in details, while the RMA Policy specification allows them to be confident regarding the legitimacy of their claims.

          Anonymous RMA
          Magento merchants are able to permit guests make RMA requests, if they just specify an email and valid Order ID.

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            Order Tags ver. 1.4 Provides Comfortable and Clear Orders Organization

            November 11th, 2014 No comments

            The more orders you have the more profit you get – it’s simple math. But multiple orders ae usually associated with the sophisticated backend order management and require much time and efforts starting from the very beginning – orders search and prioritizing.

            The Order Tags Magento extensionThose Magento admins who face this challenging issue naturally come to the idea of a smart and convenient orders organization in order to streamline the process.

            The Order Tags Magento extension from our partners is a very useful solution in those very cases and allows you to arrange orders wisely using various custom order tags, either manually or automatically.

            Recently the module was updated to the 1.4 version and obtained several useful features and enhancements.

            New Features

            Individual Tags for Each Store View
            The latest version of the extension entitles Magento admins to set up individual tags for each store view and, thus, makes the management of orders even more intuitive and simple. For this purpose each tag has the Store View attribute, which is settled during each new tag creation and can be further changed at your discretion.

            Individual Tags for Each Store View

            Individual Tags for Each Store View

            Orders Include Tag Tabs
            Order Tags ver. 1.4 allows admins to edit previously created and assigned tags directly from the Order View page without the need to browse to the Orders Grid. This feature saves time and makes the process of orders tagging more natural and fast.

            The Tags Tab

            The Tags Tab

            Order Row Style Settings
            In those cases when you need to draw even more attention to certain types of orders you can settle a style for the entire order row in the Orders grid. It makes certain orders greatly eye-catching that no Magento admin is able to pass them by.

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              The New Multishipping Extension Creates Multi-Shipping Orders in One Go

              November 6th, 2014 1 comment

              The Multishipping Magento extensionNative Magento multi-shipping functionality is powerful and intuitive and allows customers to create orders containing several shipping addresses easily. However, Magento admins can’t enjoy the same convenience of the process in the backend. If the flow of your offline orders is heavy, they undoubtedly spend much time transferring such orders to Magento.

              The thing is that Magento does not provide any tailored backend multi-shipping functionality and admins are forced to create separate orders for each shipping address, even when those products are ordered by the same customer.

              We all know that time is priceless, but in business it usually has an absolutely certain cost. So, if you agree to save your admins several hours per week and some hundred dollars for yourself, read about the new Magento extension provided by our partners – Multishipping.

              Main Features

              Backend Multi-Shipping Orders
              The module significantly streamlines the creation of multi-shipping orders from the backend.

              When Magento admins are inclined to create an order with multiple shipping addresses, they just click the “Create New Multiship Order” button in the Orders section and since then are able to assign multiple addresses to each and any product of the order seamlessly.

              Orders Grid

              Orders Grid

              As a result, the module splits products by shipping locations and creates the corresponding number of regular Magento orders automatically.

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