Remember, last week we dropped a hint for you to expect something special? And we keep our word! Today we are revealing a promising project – Advisor for Magento Merchants – where merchants ask for some particular Magento extensions and vendors are here to supply them with various relevant references.

Currently, Magento communication is facilitated on several websites mostly containing development-oriented Magento questions asked largely by programmers and answered by them. But merchants are often left alone with their queries; they feel lost in the waves of immense Magento extensions ocean or are not sure whether this or that functionality of their interest exists at all. We no longer allow this to happen.

How does Advisor for Magento Merchants work?

Merchants describe their cases, specify extensions they are looking for and later review modules that vendors have to offer them.

How to ask questions?

To submit a query, no registration is needed. Merchants just fill out the Ask Form, and the question instantly goes live. It’s easy as that. From this moment, no other actions are expected from merchants – all registered users will be notified about a new question and, we believe, hurry up to provide their solutions if they have ones.

How to add answers?

Only registered users are able to submit answers. For that purpose, they sign up for Advisor and wait for their account activation. After this being done, they take advantage of Advisor at full swing – raise questions and leave comments with text info and hyperlinks. Besides, all registered members receive notifications about new questions as soon as they show up.

Are you a merchant who needs help from vendors in choosing the right extension? Visit Advisor for Magento Merchants, leave your query and just wait for the answer to come.

Are you a vendor who is eager to assist merchants in their search quest? Contact me at tsumareva@aheadworks.com to request free Advisor registration in order to leave answers to questions instantly.

Use Advisor for Magento Merchants anytime you feel concerned about Magento modules and let vendors from all over the world rush to help you.

Managing an e-Commerce website using Magento as backend platform requires tons of efforts and skills. It often leads to some issues, which are difficult to solve especially for novice users.

Every day our technical specialists help merchants fix the same problems that arise in their Magento stores. Over and over again.

That’s why Slava Kostukovich, head of support team at aheadWorks, posted an article in two parts where he handpicked 10 most common Magento problems and provided the solutions how to fix them.

We decided to make a PDF guide, which is in free access for all our blog readers. Download it right now to have it always at your fingertips!

From ‘Top 10 Magento Store Problems’ User Guide, you will:

• discover 10 main Magento store problems;
• find practical ways to solve them;
• enrich your knowledge in Magento.

to download it for free (597 KB)! In exchange we just ask you to post a Tweet or Facebook post about it.

You can also learn how to optimize Magento performance without any code modifications from a free Magento optimization PDF guide.

To developers, savvy merchants and support teams…

I have already reviewed the first 5 problems from the Top Ten Magento Store Problems List. If you were busy or occasionally missed them last week, it’s a good time to open the Part 1 right now: chances are high you were stuck with these issues before, so you can compare our recommendations with your experience. When nothing similar happened to you, don’t take trouble-free situation for granted. The best way to deal with potential difficulties is to be prepared for them.

As a head of support team in aheadWorks I strongly advise you to study below-mentioned cases and get equipped with knowledge which will never be wasted. When one of these challenges arises, you will be done with it in a moment.

Read more…

To developers, savvy merchants and support teams…

Magento stores require tons of efforts to run them smoothly and easily. Merchants install extensions that may get in conflict, upgrade Magento to a new version and encounter compatibility issues or just open a website one morning and see that it is down for no clear reason.

Well, it may feel quite embarrassing, but let’s face the truth – none of us is immune to website crashes and “404 Not Found” cases, regardless of whether you are a reputable eCommerce development company or a newbie in online trading. Basically, there are some typical issues that inevitably arise in every Magento webstore.

Below we review 10 typical Magento store problems and 10 most handy and practical ways to solve them (with code provided).

Read more…

We are proud to have highly qualified technical specialists in our team. During several years of work with Magento, their store of knowledge has become so large that made it a breeze for them to pass Magento Certified Developer Exam perfectly. These guys are always ready to share their experience with our freshmen, and today YOU have a unique opportunity to get a piece of valuable information as well.

Michael Zhalevich, our Lead Developer, set a goal to provide the pages loading speed within 0.1 – 1 second with the load of 20 competitive requests. He managed to do this by optimizing Magento performance and, moreover, explained how. Basing on the information provided, we created a Magento optimization PDF guide which is in free access for all our blog readers.

From this document, you can:

• learn how to optimize Magento performance without any code modifications;
• find the comparison of webservers;
• discover the reasons of moving to PHP 5.4*;

to download it for free (2.12 MB)! In exchange we just ask you to post a Tweet or Facebook post about it.

You can also discover 10 most common Magento problems and the solutions how to fix them from a free PDF guide: ‘Top 10 Magento Store Problems’.

Today we are glad to introduce you the renewed User Guide for the Follow Up Email Magento module, a great customer relationship tool. We updated the manual for this extension and described all new core features implemented since 3.1.1 version.

Besides general settings and examples of follow-up emails creating, you will find out how to set up Google Analytics to analyze the efficiency of your follow-ups, and how to better organize your notifications sending.

Download the new Follow Up Email User Guide from the product page!

P.S. By the way, the User Guide for what aheadWorks extension are you short of?