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Posts Tagged ‘Product Questions’

Interact with Customers through Answering Questions!

July 5th, 2012 2 comments

Encourage your customers to interact with you and use a professional approach to handle their product-related questions with the Product Questions extension.

Product Questions
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Ask-and-answer tool is very important for e-commerce. A customer who submits a question is already engaged, so all you need is just to give an answer they want in a timely fashion.

According to information from some on-line retailers, products with such tool have a 30% higher conversion rate than other products.

With the Product Questions Magento module, customers can ask questions and receive answers directly on the product page. This adds value to your Magento webstore, as the content is driven by customers, not just by you.

Today we are glad to release Product Questions v.1.5 enhanced with great new features!

Use standard Magento widget functionality to display the latest answered questions block in your store. Place it on any page of your store and specify the number of displayed questions.

Latest questions widget

Besides, with Product Questions v.1.5 you can add and answer any questions from the backend.

Visit the Product Questions page to see a demo version of this Magento extension and download the updated User Guide.

3 Ways to Make Your Clients Stay with You

May 14th, 2012 1 comment

More than 7 out of 10 internet users are online buyers, and the number is growing. Having a popular website means that you would enter the largest world market reaching potentially billions of homes and businesses. But every day hundreds of e-stores are created all over the world.

With the abundance of online shops, it’s difficult to make out an individual. To withstand severe competition and allure customers to stay with you, your e-store should stand out from the crowd and offer as many opportunities for its clients as possible.

Below you will find 3 tips how to make your clients stay with you and not sneak away to your competitor.

Read more…

Listen to Your Customers, Show Interest in Their Opinion

Advanced Reviews
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Customer reviews play an important role in inducing clients to make a purchase. The Advanced Reviews Magento extension encourages customers to submit their reviews and makes the process extremely easy.

With this Magento module, clients can leave feedback right on the product page. Additional exciting features make the opportunity even more attractive.

Today we are glad to present Advanced Reviews v. 2.2.1 with the following bugs fixed:

  • fatal error on following link to disabled or not existing products instead of redirecting to 404
  • blank page after submitting review
  • incorrect work with URLs without ‘.’
  • short tag in template
  • incorrect Magento Admin page title in backend

Learn more about the Advanced Reviews extension for Magento on the product page.

The Product Questions module makes your site popular and keeps the users informed. With this Magento extension, customers can ask questions and receive answers directly on the product page.

Product Questions is a perfect solution for encouraging your website visitors to interact with you and find out more about your products.

Product Questions v. 1.4.4 is being released today. The following bugs have been fixed in the new version of the module:

  • “question_author_name_field” filled with customer name only
  • GMT time in backend
  • changing status in “Product questions” grid doesn’t work
  • 3 lost images (‘sorting arrows’) added for Magento EE
  • question page in backend has no title
  • incorrect mail headers in Magento CE 1.3.3.0

Get more information on the product page of the Product Questions extension.

Product Questions
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Increase Your Converted Traffic from Watchers to Buyers

February 20th, 2012 No comments

If you want to increase search engine traffic and attract more visitors to your Magento store, it’s really important to make your website informative and content-rich. The site should contain plenty of useful information, while your content should be authentic and unique.

The Product Questions and Knowledge Base Magento extensions from aheadWorks are helpful in achieving these goals. They make your site popular and successful among the target customers and keep the users informed and pleased at the same time.

Read more…

Give your Store Rich Look and Feel by Customer Generated Content

November 4th, 2011 No comments

Weekend Promo

According to the poll held on the aheadWorks Facebook page the most asked-for extension this week is Product Questions.

Starting from today till November 06, 2011 you can get all new Product Questions 20% OFF!

Get Product Questions 20% off

 

Updated Extensions

Product Questions

Encourage your customers to interact with you and use a professional approach to handle their product-related questions with the Product Questions extension.

Today we’d like to release version 1.4.2 with the following new features:

  • Product Questions tab is added on the Product Information page
  • ‘Back to the product page’ link is added on the product questions page

The following bugs have been fixed in Product Questions v.1.4.2:

  • ‘Do you find this question helpful? Yes/No’ string is visible if a customer voted
  • Broken ‘Sign up’ and ‘Login’ links on the Product Questions page
  • Missing strings to FR and DE locale are added
  • Incorrect link to admin area in notifications
  • Incorrect Reply-To in notifications repaired
  • Date time in PQ backend grid depends on interface locale

Try the extension demo on the Product Questions Magento extension page.

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Two more minor updates – Video Testimonials 1.0.2 and Product Questions 1.4.1!

Let’s start the first week of May with minor updates of two Magento extensions from aheadWorks:


Video Testimonials v.1.0.2

With the Video Testimonials extension both you and your customers can easily upload video from your computer or YouTube exactly on the product page. Provide your store with additional video and audio information – product demonstrations, services supplied, sales promotions etc., and let your customers share their impressions of the items bought!

Some bugs have been fixed in Magento Video Testimonials v.1.0.2:

  • Success message when uploading YouTube video forbidden for sharing
  • Incorrect video uploading date in frontend
  • Minor bugfixes

Find more information on the Magento Video Testimonials page.

Magento Product Questions v.1.4.1

The Product Questions Magento extension lets your potential customers ask you product-related questions on the product page itself. Answer them right there – and resolve their doubts.

In the 1.4.1 version of Magento Product Questions, the store_name variable has been improved and the following bugs have been fixed:

  • Advanced Newsletter v.2.0.2 and above integration
  • Incorrect RSS structure
  • SEO-friendly URLs
  • Wrong text format in admin template

Please learn more on the Product Questions page.

Magento Product Questions

Discuss your products with your prospects… and sell more!

December 7th, 2010 No comments

A prospect with questions is a much better bet than an indifferent prospect. Questions are a sign that people not only have some interest in your product but also that they need an assurance that the product can fulfill their needs. With the Product Questions Magento module from aheadWorks Co. you can encourage your website visitors to interact with you to find out more about your product, thus increasing your sales conversion rate.

Today we released the 1.4 version of Product Questions which makes the extension’s work yet more stable as the following bugs have been fixed:

  • Wrong Advanced Newsletter segments fetching
  • Incorrect email address in the “Reply to” field
  • Wrong backend URL if “Add Store Code to URLs” is enabled
  • Mistakes in translation file
  • Impossible sorting of replied questions in grid
  • Wrong number of questions to display
  • Invalid transactional email code
  • Incorrect links in RSS feed if “URL rewrites” is enabled

You can find the complete information about this Magento extension – the module description, the screenshots, the frontend demo, the user guide, and the video guide – on the Product Questions page.