We are happy to share wonderful news with you – the release of the Group Deals User Guide. Group Deals is a fantastic way for those online merchants who want to organize collective purchases process. User Guide gives you all the necessary information with illustrations and descriptions. You can learn how to: configure the Group Deals Magento extension create a new deal manage different deal types: Active, Featured, Upcoming, and Closed filter deals A separate section is assigned to the way your customers can view all their deals on the frontend.

To download the User Guide as a PDF document, please visit the Group Deals page.

We are happy to announce the release of the Facebook Link User Guide which enables you to make your website more social. Using this Magento module, you can place the ‘Like’ button as well as the ‘Facebook login’ button anywhere on the site to promote the store among your customers’ Facebook friends or simplify user registration and sign-in.

The guide walks you through the extension configuration and explains the basics of creating a Facebook application. It also reveals how to put Facebook buttons at custom position on any page you like.

To download the User Guide as a PDF document, please visit the Facebook Link page.

The Help Desk Ultimate extension is a turnkey solution for Magento-based websites. It’s a perfect customer care and support Magento module with an efficient case tracking and resolution system indispensable for a successful e-commerce business.

Help Desk Ultimate v.2.8 is packed with new features that will help you make the work with tickets easier.

New features in this update include:

• Email rejecting patterns functionality implemented
  The Help Desk Ultimate Magento module is empowered with email rejecting option, which helps to configure the incoming emails and omit creating tickets from auto reply messages or spam messages.

Read more…

Improve your sales enabling your customers to refer friends to your store. In return, reward the referrers with percentage or flat discounts. Get the expanded and greatly improved Refer a Friend Magento extension v. 1.4 to benefit from a viral advertising.

With a bunch of great improvements implemented recently, there are more reasons for the Refer a Friend Magento module to be a ‘must-have’ plugin.

New Features:

• Give a bonus to the invited customer
  Now you can reward not only the referrer, but give discounts to the customer who makes a purchase after being invited by another customer, or for any other activity on your website.

Read more…

Reward your customers for activity in your store with real money! Newcomers and returned users can earn points for registering a new account, purchasing goods, writing product reviews, inviting friends to join your website, etc.

In turn, customers can make use of their reward points as cash discounts! Now it’s real with Magento Points & Rewards extension from aheadWorks.

Have a closer look at the Points & Rewards User Guide to learn more about the reward points, how customers can earn and spend them or check out their current balance.

This user guide focuses on the main Magento Points & Rewards module settings as well as gives you the detailed and illustrated description of the following features:

• various reward options types;
• rule creation abilities;
• referral system;
• advanced notifications;
• balance & transactions control;
• ability to change points balance from the backend.

Download the guide right now from the Points & Rewards extension page!

Magento RMA extension is an efficient method of controlling the return or exchange of the items sold to customers. The module ensures visibility and tracking of the item until the transaction is concluded.

Today we are happy to announce the release of the RMA User Guide which will assist you in providing the highest standards of customer service. This user guide introduces you to the main Magento RMA module settings, and gives you detailed and illustrated description of the following aspects:

• Creating RMA request from frontend & backend

  You can find the examples of adding RMA requests by guests, registered users, and store administrators.



• Controlling and editing pending requests

  Our User Guide explains how the admistrator can edit RMA information, including customer’s return address and the quantity of returned items, and define the request options.



• Managing request types and statuses

  Find out the way of creating new RMA types and statuses. By default, there are two request types and six RMA statuses, but you can easily add more according to your store requirements.



• Printing “Return Shipping Authorization” labels

  RMA requests which have the “Approved” status require registered customers to print a label with return address and other information. See step-by-step instruction for creating the label that should be enclosed with a returned package.

To download the User Guide as a PDF document, please visit the Magento RMA extension page.

E-Tourism Frontiers CEO Damian Cook pointed out that approximately 56% of travel is now booked online. No wonder! Booking has never been so easy before. 24-hour booking facility, process simplicity, less time consumption – it is only the beginning of the list of online booking advantages.

Looking at the needs of entrepreneurs for whom booking-related services is the crux of their business, aheadWorks Co. introduced Booking and Reservations for Magento – a feature-rich extension that helps you efficiently manage your booking and reservation work.

Today we are glad to announce the release of the Booking and Reservations User Guide which will assist you in configuring different booking products:

• Prague Walking Tour
  You can find an example of a daily reservation product with excluded recurrent day of week.



• Hotel Room
  A room can be reserved for 2 persons with ability to specify reserving date and time. Several single days are excluded and price rules are specified.



• Specialists Accepting
  An example of product with custom options available for booking on time basis – from Monday to Friday 10.00-19.00.



• Tickets
  Tickets can be reserved for a certain time during specified period.

Download the Booking and Reservations User Guide from the extension page: http://ecommerce.aheadworks.com/magento-extensions/booking-and-reservations.html