Help Desk Ultimate 1.2 Offers Store Owners to Migrate Tickets to Magento 2
Professional customer service is of exceptional importance for any online store. That’s why we continue developing and improving the functionality of our Help Desk Ultimate extension for Magento 2 to make it more useful and valuable.
The current update of the Help Desk Ultimate extension for Magento 2 contains two main enhancements long-awaited by most of our customers.
Help Desk Ultimate 1.2
Some help desk departments may deal with quite sensitive data that needs to be kept in secret or may have access limitations at least. In this case, store owners need to differentiate permissions of certain Magento admins for those departments and that’s exactly what the new feature offers.