Product News Posts

RMA 1.3 by Aheadworks: Backend Request Creation, Canned Responses, and Return Management Improvements

The return process is quite complicated as soon as it involves a lot of steps, conditions, status changes, and constant communications between merchants and customers.

RMA 1.3 by Aheadworks: Backend Request Creation, Canned Responses, and Return Management Improvements

The main purpose of any business is to simplify and clarify the whole RMA workflow and make it less time-consuming.

Any considerable or even small improvements can serve the final goal, where each positive amendment (even the slight one) brings you closer to the smooth and fluid procedure reasonably arranged for both sides.

Today, we are glad to announce that the new version of the RMA extension introduces a lot of process improvements able to make your return management hassle-free.

RMA 1.3 for Magento 2

New RMA Requests Created from the Backend

The biggest benefit of this update is that now, Magento admins are able to initiate and create RMA requests right from the backend. This opportunity is especially valuable if you regularly receive return requests offline.

For this purpose, enter the Manage RMA page (Sales > RMA by Aheadworks > Manage RMA) and click the New Request button. This will open the New request page with the following sections: General Information, Products, Customer Information, and RMA History.

Event Tickets 1.0: Straightforward Event Ticket Management with Personalization Opportunities

Selling tickets for events is not prerogative to only a small portion of the entertainment business field. Perhaps, you’ll be surprised, but almost any company that has some specific expertise can share it with profits.

Event Tickets 1.0: Straightforward Event Ticket Management with Personalization Opportunities

Imagine that you sell some kitchen equipment and regularly promote it with cooking masterclasses. Or, you sell digital cameras and accessories and sometimes, host meetings for photography lovers explaining them some know-hows and suggesting specific hints. Isn’t it a good occasion to make money? Yes, it is.

Still, in this case, you need specific online functionality able to handle the whole process of ticket sales. If you run a Magento store, we have a great offer to you.

Our brand new Magento 2 extension allows you to successfully sell digital and physical tickets online. So, welcome Event Tickets 1.0 for Magento 2!

Business Areas

The Event Tickets extension is suitable for:

  • Almost any kind of business that arranges marketing or promotional events;
  • The companies that use tickets as a complimentary business model;
  • The companies that arrange seminars, trainings, master classes, etc.

Advanced Search for Magento 2 by Aheadworks: Quick Product Search with Autocomplete Suggesions

When it comes to on-site search, a lot of online retailers definitely underestimate its importance and potential benefits.

Advanced Search for Magento 2 by Aheadworks: Quick Product Search with Autocomplete Suggesions

If we refer to the statistics, we’ll surprisingly reveal that:

  • 16% of websites do not allow searching by product names or models despite this information is contained on product pages;
  • 18% of websites provide no meaningful results even if a customer types only one character wrong;
  • 70% of websites require customers to use only specific words and expressions in order to get successful results;
  • Autocomplete suggestions are found on 82% of websites, but only 46% of them are considered to be quite useful and relevant.

* Source: AquireConver.

So, as the above statistics show, many customers face particular problems using on-site search during their shopping. If we additionally take into consideration that the visitors using search convert 5-6 times more often than the non-search ones, the situation appears to become a real loss of profits.

The search functionality is actually quite complicated and includes many components that need to work properly in order to make the whole process quick, straight, and effective. It comprises autocomplete suggestions, synonyms, recent search history, spelling corrections, and, of course, speed and usability.

And, if you want to provide your Magento 2 online store with all the above functions, you can definitely take advantage of the Advanced Search extension by Aheadworks. This brand-new extension includes all the above components and even more combined with the straightforward configuration of the search process.

Advanced Search for Magento 2

In general, the advanced search functionality of the extension can be divided into two units: the backend and frontend functionality.

Search Benefits for Customers

Search Pages

Search by products provided in Magento is not always enough for customers since sometimes, they need to find Magento static pages highlighting store policy terms or to clarify particular details about a certain product on blog or FAQ pages.