Product News Posts

GDPR 1.0 Guarantees Straightforward Customer Personal Data Management in Compliance with the Main GDPR Regulations

As we all know, GDPR came into force on May 28, 2018, and now, it affects a lot of ecommerce businesses in Europe and abroad.

GDPR 1.0 Guarantees Straightforward Customer Personal Data Management in Compliance with the Main GDPR Regulations

In this light, many entrepreneurs are interested in some solutions that would allow them to follow the regulation terms and provide customers with all the rights they can require.

And today, Magento 2 merchants have a great chance to effectively shape their business in general and manage user privacy policy in particular according to GDPR regulations with our brand new extension.

Welcome! GDPR 1.0 for Magento 2 is released!

GDPR for Magento 2

The GDPR module collects customer consents to process their personal data and allows you to stay compliant with the most essential GDPR regulations, including the right to access, copy, change, transfer, and erase customer personal data effectively.

What makes it different

  • Be compliant with the main GDPR regulations by allowing customers to access, copy, change, transfer, and delete their personal information;
  • Collect data consents on registration, checkout, and other website pages;
  • Allow customers to send data access, transfer, and deletion requests right from their personal accounts;
  • Verify customers by email in order to avoid frauds;
  • Track customer statuses on the backend;
  • Use the extension API to get and delete data from third-party solutions.

Advanced Reviews 1.0: Collect Customer Reviews through On-site Review Forms and Email Review Reminders

The importance of online reviews for efficient and prolific sales is more than significant.

Advanced Reviews 1.0: Collect Customer Reviews through On-site Review Forms and Email Review Reminders

Almost every customer and every visitor pay attention to the feedback left by other people to make sure that both offered products and provided services worth their attention and money. The majority of visitors read 4-6 online reviews before they make a positive opinion about a business and trust it much enough to purchase from it.

So, it’s obvious that any online store needs a lot of reviews, but the thing is that getting them is not that easy. However, the Advanced Reviews extension for Magento 2 is that proper solution which is able to simplify the process of collecting reviews and make them look good and professional.

What Makes the Extension Different

  • Email review submissions. Make significantly more reviews allowing customers to submit them right from notification emails;
  • Review comments. Answer questions, establish your own view, and provide professional clarifications via comments added to reviews;
  • Review summaries. Allow customers to embrace the tone of all reviews at a glance with the provided review summary blocks;
  • Voting for Helpfulness. Allow customers to highlight the most useful reviews and distinguish them by voting for their helpfulness;
  • ‘Verified Buyer’ badge. Show verified customers and their reviews clearly;
  • SEO Adjusted. Make your reviews appear in Google snippets using the schema.org markup.
  • GDPR Compliance (the right to be forgotten). If a reviewer deletes his/her account from a website, his/her review will then be signed as the review left by a guest visitor.

Refer a Friend 1.0 by Aheadworks: Boost Sales via Flexible Customer Referral Programs

Making more sales without any extra effort is a cherished dream of any entrepreneur. Still, who told that it is purely impossible under the sun.

Refer a Friend 1.0 by Aheadworks: Boost Sales via Flexible Customer Referral Programs

Magic aside, there are some excellent opportunities to involve customers in a great game mutually beneficial for both Magento store owners and their brand advocates. And, the one we’d like to offer you this time is customer referral programs or, to be exact, the refer-a-friend functionality.

The Refer a Friend extension for Magento 2 (RAF) is a new version of our Magento 1 module, which is a proven refer-a-friend solution popular among our customers. So, the new extension is made upon the same high-quality standards of functioning and code development.

Refer a Friend for Magento 2

The idea behind the extension is straight and simple. It allows you to motivate existing customers to look for and attract new shoppers using the benefits of the word-of-mouth effect.

What Makes Us Different

In addition to standard functions that will be described a bit later, we’d also like to focus your attention on some distinctive benefits of the extension, which distinguish it from other solutions:

  • Customer referral programs are easily launched, managed, and maintained;
  • Rewards are available for both brand advocates and their friends;
  • The module is integrated with the AddThis and ShareThis social media services;
  • The statistics of referral program performance is available for brand advocates and Magento admins;
  • The module is GDPR compliant (the right to erasure customer data).

Now, when the prerequisites are determined, we can proceed to the extension configuration and then see it in action on the frontend.

RMA 1.3 by Aheadworks: Backend Request Creation, Canned Responses, and Return Management Improvements

The return process is quite complicated as soon as it involves a lot of steps, conditions, status changes, and constant communications between merchants and customers.

RMA 1.3 by Aheadworks: Backend Request Creation, Canned Responses, and Return Management Improvements

The main purpose of any business is to simplify and clarify the whole RMA workflow and make it less time-consuming.

Any considerable or even small improvements can serve the final goal, where each positive amendment (even the slight one) brings you closer to the smooth and fluid procedure reasonably arranged for both sides.

Today, we are glad to announce that the new version of the RMA extension introduces a lot of process improvements able to make your return management hassle-free.

RMA 1.3 for Magento 2

New RMA Requests Created from the Backend

The biggest benefit of this update is that now, Magento admins are able to initiate and create RMA requests right from the backend. This opportunity is especially valuable if you regularly receive return requests offline.

For this purpose, enter the Manage RMA page (Sales > RMA by Aheadworks > Manage RMA) and click the New Request button. This will open the New request page with the following sections: General Information, Products, Customer Information, and RMA History.

Event Tickets 1.0: Straightforward Event Ticket Management with Personalization Opportunities

Selling tickets for events is not prerogative to only a small portion of the entertainment business field. Perhaps, you’ll be surprised, but almost any company that has some specific expertise can share it with profits.

Event Tickets 1.0: Straightforward Event Ticket Management with Personalization Opportunities

Imagine that you sell some kitchen equipment and regularly promote it with cooking masterclasses. Or, you sell digital cameras and accessories and sometimes, host meetings for photography lovers explaining them some know-hows and suggesting specific hints. Isn’t it a good occasion to make money? Yes, it is.

Still, in this case, you need specific online functionality able to handle the whole process of ticket sales. If you run a Magento store, we have a great offer to you.

Our brand new Magento 2 extension allows you to successfully sell digital and physical tickets online. So, welcome Event Tickets 1.0 for Magento 2!

Business Areas

The Event Tickets extension is suitable for:

  • Almost any kind of business that arranges marketing or promotional events;
  • The companies that use tickets as a complimentary business model;
  • The companies that arrange seminars, trainings, master classes, etc.

Advanced Search for Magento 2 by Aheadworks: Quick Product Search with Autocomplete Suggesions

When it comes to on-site search, a lot of online retailers definitely underestimate its importance and potential benefits.

Advanced Search for Magento 2 by Aheadworks: Quick Product Search with Autocomplete Suggesions

If we refer to the statistics, we’ll surprisingly reveal that:

  • 16% of websites do not allow searching by product names or models despite this information is contained on product pages;
  • 18% of websites provide no meaningful results even if a customer types only one character wrong;
  • 70% of websites require customers to use only specific words and expressions in order to get successful results;
  • Autocomplete suggestions are found on 82% of websites, but only 46% of them are considered to be quite useful and relevant.

* Source: AquireConver.

So, as the above statistics show, many customers face particular problems using on-site search during their shopping. If we additionally take into consideration that the visitors using search convert 5-6 times more often than the non-search ones, the situation appears to become a real loss of profits.

The search functionality is actually quite complicated and includes many components that need to work properly in order to make the whole process quick, straight, and effective. It comprises autocomplete suggestions, synonyms, recent search history, spelling corrections, and, of course, speed and usability.

And, if you want to provide your Magento 2 online store with all the above functions, you can definitely take advantage of the Advanced Search extension by Aheadworks. This brand-new extension includes all the above components and even more combined with the straightforward configuration of the search process.

Advanced Search for Magento 2

In general, the advanced search functionality of the extension can be divided into two units: the backend and frontend functionality.

Search Benefits for Customers

Search Pages

Search by products provided in Magento is not always enough for customers since sometimes, they need to find Magento static pages highlighting store policy terms or to clarify particular details about a certain product on blog or FAQ pages.