Help Desk Ultimate 2.3 – a must have version!

Today we release a new version of Help Desk Ultimate for Magento. It includes the following updates:

  • Auto-assign to departments on e-mail reply
  • Ability to hide departmnents selector from customers
  • One-click Contact Form integration
  • One-click Product Questions integration
  • Improved parsing mechanism for html emails
  • Per-store default department
  • Ticket lock
  • Ability to hide departments selector from customers

Plus some minor bugfixes. If you own a previous version you would definitely wish to upgrade – the upgrade is free! If you don’t have one – get it and make your customers much more happy.

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